Refund and Returns Policy

Overview

Thank you for choosing Moski.money for your educational needs. We strive to provide high-quality learning experiences and are committed to ensuring your satisfaction. Please read the following refund and returns policy carefully.

Refunds

We understand that circumstances may arise where you need to request a refund for your purchase. Our refund policy is as follows:

• Refunds Eligibility: Refunds are only applicable for purchases meeting the following criteria:
  • The request is made within 14 days from the date of purchase.
  • The user has not accessed any module beyond the first one.
  • The request complies with the terms outlined in this policy.
• Non-Refundable Items: We do not offer refunds for the following:
  • Any purchase where the user has accessed modules beyond the first one.
  • Services rendered, including but not limited to tutoring, coaching, or personalized assistance.
  • Products or services not directly purchased through Moski.money (e.g., third-party materials or courses).
• Refund Process: To request a refund, please contact our customer support team at info@moski.money. Please include your order details and reason for the refund request. Refunds will be issued to the original payment method within 7 business days upon approval.

Returns Policy:

As an online learning platform, we do not facilitate returns for digital products once accessed. However, we are committed to resolving any issues or concerns you may have regarding your learning experience. Please reach out to our customer support team, and we will work with you to address any issues promptly.

Exceptions:

Exceptions to this refund and returns policy may be granted at the sole discretion of Moski.money in exceptional circumstances, such as technical errors or extenuating circumstances preventing access to the platform. Please contact our customer support team to discuss your situation.

Contact Information:

For any inquiries regarding our refund and returns policy, or to request a refund, please contact our customer support team at: info@moski.money

Policy Updates:

Moski.money reserves the right to update or modify this refund and returns policy at any time without prior notice. Please review this policy periodically for any changes.

By accessing and using our services, you agree to abide by the terms and conditions outlined in this refund and returns policy.

Thank you for choosing Moski.money for your educational journey. We are committed to providing you with an exceptional learning experience.

Sincerely,

The Administrator
Moski.money